Notices and Policies
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Jersey Shore University Medical Center has several hospital policies meant to protect and serve you. We encourage you to take the time to explore the various rights and policies you are provided as a patient.
Jersey Shore University Medical Center
1945 Route 33
Neptune, NJ 07753
A summary of patient rights include the right:
- To courteous treatment with respect for each patient’s dignity and individuality
- To make an informed choice and to give informed consent for treatment
- To an explanation of diagnosis and treatment options
- To refuse medication and treatment to extent permitted by law and to be informed of medical consequences of such refusal
- To receive appropriate assessment and treatment for pain
- To effective communication, included a translator as necessary
- To be included in clinical research only when you have given informed consent to participate
Additional patient rights include:
- Freedom from restraints (unless authorized by a physician for limited periods of time)
- A copy of hospital charges and fees for services provided
- To be informed about any need for follow-up care and to receive assistance in obtaining such care
- To receive a summary of your rights as a patient, including hospital grievance and complaint procedures, as well as contact information for hospital staff and the New Jersey Department of Health unit that handles questions and complaints.
- To treatment and medical services without discrimination based on sex/gender, race, age, religion, ethnicity, disability, creed, color, national origin, marital status, nationality, atypical hereditary cellular or blood trait, sexual orientation, gender identity or expression, veteran status, diagnosis, in sum or substance ‘any other category protected by state or federal law’, ability to pay, or source of payment.
- To exercise all your constitutional, civil, and legal rights.
As a recipient of funding through Federal Health Care programs, Meridian Health does not exclude, deny benefits to, or otherwise discriminate against any person on the ground of race, color, or national origin, sexual orientation, gender identity and/or expression, veteran status, on the basis of disability or age, in sum or substance, ‘any other category protected by state or federal law’, in admission to, participation in, or receipt of services and benefits under any of its programs and activities. This statement is in accordance with the provisions of Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, and Section 1557 of the Affordable Care Act (ACA) of 2010 (42 U.S.C. 18116). (For further information about this policy, contact Guest Relations at 732-776-4447).
Advance Directives (Living Wills)
Advance directive laws ensure your right to determine the course of your treatment should you become incapacitated. To learn more about advance directives, also known as “living wills,” please see the “Important Decisions” brochure in your admission packet or call Guest Relations at 732-776-4447.
Organ and Tissue Donation
Today, thousands of people are leading full and productive lives because of organ and tissue donation. However, due to a drastic shortage of organ donors, many of those waiting for a transplant will not have this opportunity. In fact, nearly 90,000 Americans are waiting for life-saving organ transplants, and 4,000 of them reside in New Jersey.
Jersey Shore University Medical Center is committed to raising awareness about the life-saving gift of organ and tissue donation. The Hospital works closely with NJ Sharing Network, a New Jersey-based, federally certified, state-approved organ recovery organization. In addition, Jersey Shore is one of nine hospitals in New Jersey that has joined the U. S. Department of Health and Human Services’ Organ Donation Breakthrough Collaborative, an initiative focused on saving thousands of lives annually by fostering best practices on organ donation, increasing the number of organ donors, and sharing expertise at large hospitals throughout the country.
To become an organ donor, simply fill out an organ donor card. In addition, when renewing your driver’s license, ask a representative how to indicate donor status on your new license. It is also important to discuss your wishes about organ and tissue donation with your family. For more information about giving the gift of life, please call NJ Sharing Network at 1-800-SHARE-NJ or visit their website, sharenj.org.
Ethics consultation is an advisory service designed to assist professionals, patients, family members, and staff in making ethical decisions related to health issues. For further information or to request assistance, please page the Bioethics Consult Committee anytime at 732-502-3799.
Providing the Best Care Possible
In order to provide the best care possible for our patients, Jersey Shore University Medical Center holds regular “Schwartz Center Rounds” to provide a forum for our hospital caregivers to discuss the emotional aspects of caregiving. A comprehensive study of Schwartz Center Rounds has shown that they help caregivers connect better with patients emotionally; enhance their understanding of the effects of illness on patients and their families; improve communication among caregivers and decrease feelings of caregiver isolation and stress. Schwartz Center Rounds are funded by the Kenneth B. Schwartz Center, a Boston-based nonprofit dedicated to advancing compassionate health care. For more information about Schwartz Center Rounds, visit theschwartzcenter.org.